Access violation

Questions concerning setup and general performance

Access violation

Postby wizardofodds » Wed Jan 26, 2022 9:43 am

Reinstalled - got the same error.
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wizardofodds
 
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Re: Access violation

Postby Alex » Wed Jan 26, 2022 4:02 pm

Dear WizardOfOdds, we continuosly working on the improvement of Odds Wizard software, and sometimes such bugs may occur. We are sorry for the inconvenience. This bug will be fixed in the shortest term. In the meanwhile, please download and re-install previous stable build 1049 from the website: http://www.newhavensoft.net/dload.htm. Normally it is a matter of few seconds.
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Re: Access violation

Postby Alex » Fri Jan 28, 2022 6:37 am

The bug has been fixed in the newest build 2.9.0.1050.
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Re: Access violation

Postby wizardofodds » Wed Feb 02, 2022 6:35 pm

Alex wrote:The bug has been fixed in the newest build 2.9.0.1050.


No need to apologize, Odds Wizard is an amazing software!

But, I got another problem. The market odds cannot be downloaded. Is there a problem with the API?

Tried reinstalling it but nothing.

EDIT: It works now! Just checked. Please check your email.
wizardofodds
 
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Re: Access violation

Postby Alex » Thu Feb 03, 2022 1:33 am

Market odds were not available for few hours yesterday due to change in data format. That issue has been fixed in build 2.9.0.1051. To load the latest build, perform Internet > Basic update, and then restart the program.
Alex
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Re: Access violation

Postby wizardofodds » Thu Feb 03, 2022 6:16 am

Alex wrote:Market odds were not available for few hours yesterday due to change in data format. That issue has been fixed in build 2.9.0.1051. To load the latest build, perform Internet > Basic update, and then restart the program.


Thanks for your input! The last question

Why are tennis market odds so late or nonexistent? Most of the time, I can't even check market odds because they don't exist.

Much appreciated!
wizardofodds
 
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Re: Access violation

Postby Alex » Thu Feb 03, 2022 5:21 pm

Why are tennis market odds so late or nonexistent? Most of the time, I can't even check market odds because they don't exist.

We aware of this problem, and are working to resolve it. Unlike football, tennis web data contains less upcoming matches.
At the same time, Australian Open contained all matches, fixtures, and market odds.
Alex
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Re: Access violation

Postby Alex » Mon Feb 07, 2022 2:03 pm

Starting from build 2.9.0.1052, the issue with occasions of late tennis odds has been resolved. At the same time, some games/fixtures still may be missing due to insufficient statistics for new players.
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Re: Access violation

Postby wizardofodds » Thu Feb 17, 2022 1:06 pm

Alex wrote:Starting from build 2.9.0.1052, the issue with occasions of late tennis odds has been resolved. At the same time, some games/fixtures still may be missing due to insufficient statistics for new players.


Dear Alex, what's the matter with tennis odds? Much obliged!
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Re: Access violation

Postby Alex » Thu Feb 17, 2022 4:05 pm

We're aware of that. Slightly changed data format was the reason. Currently the problem with tennis odds has been fixed. Just perform basic update of leagues.
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