Newhavensoft forum

by **Evad** » Thu Sep 25, 2014 6:59 am

Hi Alex,
I have problem with custom leagues last some months. If I update this league, all old results are missing and I have no fixtures. When I get show new fixtures, it show me, but all results are missing and OW is not calculating. I tried everything...I dont know what to do. This leagues are very important for me. Can you help me, please?

by **dooncan** » Sun Sep 28, 2014 2:19 pm

when you created it did you start from scratch or did you use an existing league as a template?

by **Evad** » Wed Oct 01, 2014 2:33 pm

Yes, I used an existing league as a template from the same type of sports. It was always working, but now is problem with calculating odds.

by **Alex** » Thu Oct 02, 2014 12:47 am

Please send me that league (LEA) file for testing via technical support.

by **Evad** » Sat Oct 04, 2014 2:14 am

But it is old...if I update some custom league, all data was missing and no save...

by **Alex** » Wed Oct 08, 2014 12:33 pm

Try this league file. It appears to be different from yours. Make sure that Options > Round date tolerance is always = 0.

by **Evad** » Sat Oct 11, 2014 4:04 pm

Thank you Alex, but still no calculating odds

by **Alex** » Sun Oct 12, 2014 1:46 am

Press green arrow button to calculate the odds or make the odds shown permanently by setting Options > Auto calculate on file opening.

by **Evad** » Mon Oct 13, 2014 7:56 am

Yes, I have set Auto calculate on file opening and I tried green arrow and nothing...I dont know what to do, because last season was everything OK :cry:

by **Alex** » Mon Oct 13, 2014 11:57 am

What operating system is installed on your computer? 64 or 32 bit?

by **Evad** » Tue Oct 14, 2014 8:16 am

Windows 8 64 bit and OW is installed on flash disk, but I have new HDD, before repair my computer I had Windows 7 64 bit...maybe it was the moment when started this problems

by **Alex** » Tue Oct 14, 2014 1:11 pm

Odds Wizard was never tested with either Windows 8 or 64 bit version 7/8. They may cause the problem with correct reading of LEA files.

by **Evad** » Tue Oct 14, 2014 3:33 pm

Last time I had Windows 7 64bit and everything was OK...so, Windows 8 is probably the problem. Thank you very much for solve my problem. I will try my flash disk on PC with WIN 7...

by **Evad** » Wed Nov 12, 2014 4:49 pm

I installed to my PC virtual PC with Windows 7 and I am using Oddswiz from flash disk...everything is OK

Thank you very much for help Alex.

by **adazie** » Mon Oct 26, 2015 2:19 am

Hi
I have problem with data retriever everytime when i used data retriever v2 i see no data available
hellp please
I have full version odds wizard

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