Updating leagues

Questions concerning setup and general performance

Updating leagues

Postby o1f » Sun Jan 24, 2010 9:17 am

Recently, I have some problems updating leagues. On some days, it doesn't update at all,especially NBA, NHL etc. Anyone facing the same problem?
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Postby Alex » Mon Feb 01, 2010 12:40 pm

If you can't get updates using Internet -> Basic update, then try to use Internet -> Express update which updates up to the current minute. However the latter may not update earlier games more than 3 days old.

We have checked everything, and both kinds of updates are working well now.
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Postby broosh » Thu Feb 11, 2010 11:18 pm

i have been having the same problem. today i got no NBA at all, and it still wont update...whats the deal????
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Postby Alex » Fri Feb 12, 2010 1:32 am

NBA has been updated, just checked. Note that basic updates may appear somewhat later, e.g. in several hours upon completion of games, while express updates are available instantly. So if you miss latest updates upon using Internet -> Basic update (or radar button), try to use Internet -> Express update.

The above pertains not only to completed games, but also to the fixtures. If the fixtures are not displayed upon all types of update, use Fixtures -> Show new fixtures. Note that behaviour of this command is controlled by two options: 1) Show new fixtures, rounds, and 2) Round date tolerance, days.
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Re: Updating leagues

Postby jazzfish » Thu Feb 18, 2010 5:41 pm

I have similar frustrations Alex. It seens that certain line odds are not available at times even though the odds are available on the Bwin and Bet365 websites. For example, right now, the English Premier League line odds are not available. This happens quite often with a range of leagues. Other than this issue, OW continues to be a great product.

Do you have any advice?

Kind regards

JF
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Re: Updating leagues

Postby Alex » Fri Feb 19, 2010 2:40 am

Last bwin odds were updated well (pls look at attachment). However there may be short period ~1h around GMT midnight when bwin odds are unavailable due to the timeshift error at the resource web server. The latter pertains to certain locations. We are constantly working on this problem, and I strongly recommend to install latest releases as they appear on the download page of our web site. At least one location has reported that there is no problem anymore.
Attachments
bwinupd.gif
Last EPL bwin odds
bwinupd.gif (22 KiB) Viewed 2629 times
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Re: Updating leagues

Postby jazzfish » Mon Feb 22, 2010 6:14 am

Hi Alex,

Thanks for the reply.

Will there be any interesting new features and/or improvements in the new version in spring?

Kind regards

JF
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Re: Updating leagues

Postby jazzfish » Wed Feb 24, 2010 2:55 pm

Hi Alex,

Still have the same problem with the newest build of version 2.10.

Eg right now in the English Premier League line odds are available for Birmingham v Wigan but no other matches in that league. This is frustrating because I usually like to place bets a few days ahead of time to get the best odds. Could you recommend anything?

Regards

JF
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Re: Updating leagues

Postby Alex » Wed Feb 24, 2010 3:20 pm

Hull City vs Aston Villa is just missing.

Will there be any interesting new features and/or improvements


Yes. In particular, there will be more control over the algorithms.
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